Legal

Privacy Policy

Effective date: July 1, 2026 · Last updated: October 21, 2026

Who we are

Pittsburgh Warriors Hockey is a 501(c)(3) nonprofit organization serving veterans through hockey programming, events, and community support. Our mission is to provide a therapeutic environment for veterans to heal through the sport of hockey.

Information we collect

We collect information you provide directly to us when you create an account, apply for a roster spot, RSVP for events, or communicate with other members. This includes:

Identity Data: Name, military service branch, rank, and discharge status.
Contact Data: Email address, phone number, and physical address.
Health & Safety Data: Emergency contact information and basic medical context relevant to athletic safety (e.g., blood type, allergies).
User-Generated Content (UGC): Messages, photos, and links shared within our team chat and locker room surfaces.
Technical Data: Device identifiers and usage patterns collected via our mobile and web applications to improve service stability.
Location Data (optional, opt-in): If you enable automatic event check-in in our mobile app, we use your device's precise location — including in the background while the app is closed — solely to detect when you arrive at the venue of a hockey event you RSVP'd to. See “Location data and automatic check-in” below.

Location data and automatic check-in

Our mobile app offers an optional, clearly-labeled automatic check-in feature. If you turn it on and grant the “Allow all the time” location permission, the app registers a geofence around the venue of events you RSVP'd to and uses your device's location — including in the background, while the app is closed — to detect the moment you arrive, so you are checked in without opening the app.

Opt-in only. Automatic check-in is off by default. It only activates if you enable it and grant the background (“Always”) location permission. You can always check in manually instead.
Limited purpose. Location is used only to detect arrival at the specific event venue during that event's time window. We do not track your movements, build location histories, or use location for advertising.
Minimal storage. We record the resulting check-in (that you arrived at the event), not a trail of coordinates. Raw background location readings are processed on your device and are not stored on our servers.
Never sold, never used for advertising. Location data is not sold and is not used for advertising. It is shared only with service providers that help run the app, including Google Maps to estimate drive times to events (see “Location while you use the app” below).
Revocable any time. Turn off automatic check-in in Warriors HQ settings, or remove location permission in your phone settings. All location use stops right away.

Location while you use the app

Separate from automatic check-in, the app and website may ask for your device's precise location only while you are using them, for two things: checking you in at an event venue, and the “leave by” feature, which estimates your drive time to an event. To estimate drive time, your location is sent to our server, which passes it to Google Maps to calculate the trip; we do not store it or attach it to your account for that purpose. You can turn location off at any time in your device settings.

Leave-by drive-time estimates

When you use “leave by” in the mobile app or “Plan when to leave” on an event page, your current location and the event venue are used to estimate how long the drive will take and when to leave. Google Maps provides the drive-time estimate. Location is used only for this estimate and only when you use the feature.

Location in your web browser

On the event check-in and “Plan when to leave” pages, your web browser will ask for permission before sharing your location. If you allow it, the location is used to confirm you are at the venue or to estimate drive time. For check-in, we keep only a rounded note of how far you were from the venue, not your coordinates. You can decline, or change the permission in your browser settings, at any time.

How we use your information

We use information to operate accounts, verify veteran eligibility, coordinate team rosters, send operational communications (including push notifications), and provide secure messaging features.

User-Generated Content (UGC)

Our application includes real-time chat features. By sharing content, you understand that other members of your assigned channels can view your contributions. We maintain a zero-tolerance policy for objectionable content or abusive behavior. UGC may be moderated or removed at our discretion to maintain a safe environment for all veterans.

Authentication providers

We use Clerk for authentication. If you sign in with Google or Apple, we receive basic account data needed for authentication (name, email, and provider account identifier) as governed by their respective privacy policies.

Sharing

We do not sell personal information. We share data only with service providers needed to run the platform (Clerk for auth, Stream for chat, Vercel for hosting, AWS for storage, Supabase and Prisma for our database, Google Maps for drive-time estimates, Sentry for error monitoring, PostHog for web usage analytics, and Expo for push notifications and app updates) or when required by law.

Data retention

We retain information as long as your account is active or as needed to provide you services and maintain program records for our nonprofit operations.

Your choices & Deletion

You may request access, correction, or deletion of your data by contacting us at ops@pghwarriorhockey.org. For automated account deletion, you can submit a direct request within the mobile app Settings or via our web portal at /account/delete.

Security

We use industry-standard administrative and technical safeguards (including SSL encryption and secure token-based authentication), but no method of transmission or storage is guaranteed to be 100% secure.

Contact

Questions about this policy can be sent to ops@pghwarriorhockey.org.